Prompt didn’t start with a product, but with a problem: rehab therapy that felt disconnected, inefficient, and frustrating for both clinicians and patients.
After our own frustrating rehab experiences, we believed that the disjointed systems clinicians and patients relied on needed to be better. What started as an idea for a patient engagement app quickly turned into the drive to build a better EMR.
But along the way, something bigger happened.
We spent thousands of hours in clinics, listened to providers’ stories, sat with front desk teams, and walked alongside patients through their journeys. We didn’t just hear frustrations—we felt them. And we realized that the problems facing our industry weren’t isolated to documentation or scheduling, ultimately they stretched across the entire practice and care experience.
Today marks a major milestone in our journey: Prompt EMR is now Prompt Health.
This isn’t just a new name or a fresh logo—it’s a symbol of our evolution, shaped by the dedication of our customers, the passion of our team, and the impact we’ve made together.
What started as a mission to fix the EMR has grown into a much larger mission: to drive extraordinary outcomes for healthcare businesses and their patients.
Prompt Health represents that next chapter—a bolder, broader commitment to empowering clinics, elevating patient outcomes, and redefining what it means to deliver exceptional care.
Why Did We Make the Change?
Your feedback, your trust, and your belief in what’s possible have fueled our growth from a better EMR to a comprehensive platform that supports every aspect of your practice. From documentation and scheduling to billing, patient engagement, performance-based compensation, and remote therapeutic monitoring, Prompt Health captures the full scope of what we do today.
Our new name reflects a bigger vision, too: to build the infrastructure for a more connected, sustainable, and patient-centered future in rehab therapy—powered by intelligent, intuitive technology like AI—and to continue supporting this incredible community with solutions that match its dedication.
What’s New?
- A refreshed visual identity and logo that represent the evolution of our platform.
- An expanded suite of solutions, like the launch of Prompt Plus, Prompt Kiosk and Prompt RCM, designed to support your growth, improve outcomes, and gain better financial visibility.
- Two recent acquisitions, including OnusOne and PT Wired, that strengthen our platform and bring even more value to both patients and providers.
- AI-powered enhancements woven throughout the platform to streamline documentation, surface actionable insights, and reduce administrative burden—freeing up more time for care.
These updates reflect more than just surface-level change—they’re the result of years of listening, learning, and building alongside you. Each one is designed to help you work smarter, care better, and grow with confidence.
A Future for the Industry We Love
Prompt Health signals the next chapter in our journey—a clearer expression of who we are and what we stand for.
This rebrand reflects our enduring commitment to the rehab therapy community—and our drive to keep innovating on its behalf, including through the thoughtful use of AI to enhance care, reduce admin burden, and support providers every step of the way. While we’ve grown and evolved, our foundation remains the same: solving the everyday challenges clinicians and clinic teams face, and building technology that supports—not burdens—the people who deliver care.
We envision a future where practices run more efficiently, providers feel genuinely supported, and patients receive timely, high-quality care—without delays, distractions, or burnout.
We’re incredibly proud of the progress we’ve made together—the tough conversations, the real frustrations, and the hard-won successes that have shaped who we are today. Prompt Health is a celebration of that journey and a reaffirmation of our shared mission to keep pushing forward—together.
Let’s Build This Future Together
Thank you for trusting us, challenging us, and standing beside us on this journey. We can’t wait to continue building the future of rehab therapy with you.
You can read the full release here.
Here’s to the next chapter!
– Mike Dwyer & Adam Baliatico
Co-founders, Prompt Health
