Rehab clinicians are overwhelmed. Between shrinking reimbursements, staffing shortages, and hours lost to documentation, providers are burning out.
That’s why PredictionHealth is joining Prompt Health—to bring together two teams that have long shared the same vision: that AI belongs deeply embedded in the clinic workflow, not layered on top of it. Prompt has already led the way in building an AI-powered EMR that reduces burnout, improves outcomes, and drives revenue—all without adding friction.
This merger isn’t about changing course, it’s about accelerating what’s already working. Together, we’re strengthening the most intelligent platform in rehab therapy and moving faster toward a future where where your focus is on patient care, while technology handles the rest.
The old EMR model is broken
For too long, EMRs have been passive systems: filing cabinets in digital form.
Rehab therapy professionals like physical therapists (PT), occupational therapists (OT), speech-language pathologists (SLP), and chiropractors need more than a system of record. They need a system of action: a platform that automates workflows, streamlines documentation, and supports smarter decisions across clinical and business operations.
Prompt has always done things differently
From the beginning, Prompt has redefined what a physical therapy EMR should be. We haven’t just built software, we’ve built an intelligent, proactive platform that helps clinics take action, streamline operations, and deliver better patient care.
While most rehab therapy software focuses on passive data storage, Prompt actively helps providers work more efficiently. Our system automatically identifies gaps in the schedule and sends reminders to under-booked patients. We help rehab therapy practices improve plan-of-care compliance, increase visit volume, and support clinic revenue growth.
We’ve also transformed clinical documentation workflows with AI-powered tools that generate evaluations from intake forms, draft real-time case summaries, and reduce time spent on repetitive tasks. Therapists spend less time typing—and more time treating.
On the financial side, our RCM automation flags compliance risks, optimizes CPT coding for accuracy and reimbursement, and auto-posts clean claims to speed up collections and reduce denials.
Prompt is more than rehab EMR software: it’s a complete, AI-powered platform built to support clinic growth, operational efficiency, and patient engagement at every stage. And now, with Prediction Health joining us, we’re expanding on that foundation to bring even more intelligence and innovation into the workflows providers use every day.
Now with Sidekick and Practice Intel alongside Prompt’s native AI capabilities, we’re expanding that vision.
Just like Prompt, PredictionHealth has never settled for “good enough” when it comes to solving real problems in rehab therapy workflows. Their products—Sidekick and Practice Intel—have reimagined what AI can do in the clinic, by embedding intelligence directly into the moments where clinicians and administrators need it most.
Sidekick isn’t your typical voice dictation tool or templated documentation assistant. It uses ambient AI scribe technology to listen in on therapy sessions and generate real-time, structured notes—freeing clinicians from the burden of typing and templating. Its CPT code suggestions make billing smarter and more accurate, while its built-in guidance and compliance checks help therapists document thoroughly and confidently.
This is AI-powered documentation that actually understands therapy:
- AI ambient listening captures conversations in real-time and auto-generates structured notes—so therapists can focus on care, not clicks.
- Voice-to-text smart dictation is designed specifically for therapy workflows, allowing users to dictate one section at a time.
- Real-time CPT suggestions help ensure accurate billing, boost revenue, and reduce audit risk.
- Ask Sidekick for help with compliance guidance, rephrasing, and more—right in the workflow.
Practice Intel takes a similarly proactive approach to the business side of care. It offers real-time compliance monitoring, CPT code optimization, and performance analytics that surface risky documentation behaviors, missed revenue, and potential audit triggers—all before they become costly problems. For clinic owners and managers, it unlocks a clear, actionable view of therapist performance, coding mix, and compliance trends—all in one place.
With intelligence designed for proactive action, you get:
- Compliance analysis and CPT code optimization across every note, not just a sample, so you have a complete picture of your compliance and coding risk.
- Advanced analytics uncover missed revenue, documentation gaps, and audit risks so nothing slips through the cracks.
- Full visibility into coding mix, therapist behavior, and compliance trends empowers clinic owners and managers to make data-driven decisions that improve outcomes and profitability.
Meet the next generation of AI-powered EMR for rehab therapy
While most tools in the market are reactive, add-on, or retrofitted, Sidekick and Practice Intel were built to be part of the workflow from day one—just like Prompt. That’s why this acquisition makes so much sense: two companies that have always done things differently, coming together to build the most intelligent, end-to-end platform in rehab therapy.
Prompt has always believed that AI should work with clinicians, not create more work for them. Now, with the addition of Prediction Health’s tools, we’re unlocking the most intelligent, integrated platform in rehab therapy—one that streamlines every step of the clinic workflow.
One connected platform—from intake to billing
Prompt wraps it all together into a single, AI-powered workflow:
- AI-powered intake transforms patient responses into structured evaluations and treatment plans
- Predictive analytics flag likely no-shows and drop-offs—so you can re-engage patients automatically
- RCM automation identifies compliance risks and posts clean claims instantly, accelerating collections
It’s not just smarter tech—it’s a smarter clinic.
And it’s all built into Prompt.
No copy-pasting. No switching tabs. We are deeply integrating AI into every user’s workflow. This will supercharge your team’s capabilities and maximize your impact on patients.
Why now?
Rehab therapy clinics today face growing pressure from all sides:
- Reimbursement cuts. CMS reimbursement rates for outpatient therapy services have declined year-over-year, putting pressure on margins
- 49% of physical therapists report experiencing burnout
- Labor shortages. The national vacancy rate for outpatient therapy clinics is over 9%, which is more than double the national average for other industries
- Manual documentation. Clinicians spend up to 3 hours a day on documentation outside of patient care
- Compliance complexity. Ever-evolving payer rules mean costly coding errors, denied claims, and the risk of audits.
It’s easy to get overwhelmed by disconnected tools that promise more but deliver less. What clinics really need isn’t just another app, platform, or feature. You need smarter tools—ones that are deeply embedded into your workflow, actually save you time, and help your practice thrive.
You need a true partner.
At Prompt, we’re not just building the most intelligent, all-in-one EMR for physical and rehab therapy—we’re standing alongside you with a best-in-class Success team that understands your goals, your challenges, and your patients. From automating intake and streamlining AI-powered documentation, to optimizing billing, coding, and compliance in real time, everything we build is designed to help you:
- Reclaim time with automated workflows and predictive AI
- Capture more revenue through accurate documentation, clean claims, and proactive patient engagement
- Improve outcomes by keeping patients on track and clinicians focused on care—not admin
And when you need help, you’re not stuck with a chatbot or a ticket number. You’re working with real people who know your clinic, respond quickly, and are invested in your success—whether you’re onboarding a new therapist or troubleshooting a complex billing scenario.
This isn’t just software. It’s the support system your clinic deserves. Because you don’t need more tech—you need better answers, better tools, and better partners.
That’s exactly what Prompt + PredictionHealth delivers.
Why this acquisition matters
This isn’t about checking the AI box, it’s about deeply embedding intelligence into the systems clinics already rely on every day. By uniting the strengths of Prompt and PredictionHealth, we’re creating a platform where every workflow—from intake to documentation to billing—is not only connected, but constantly working behind the scenes to reduce manual effort, surface insights, and drive better decisions.
The result? Less administrative burden, more time with patients, stronger financial outcomes, and a system that actively helps clinics grow—not just operate. This is a redefinition of what clinic infrastructure can be when it’s built with intention, intelligence, and impact in mind.
Prompt and PredictionHealth combined deliver:
- Up to 75% faster documentation with ambient AI and smart scribing
- With Prompt, about 92% of documentation happens during working hours
- 50% reduction in days to finalize notes
What this means for our customers
You’ll continue to see major investments in Prompt Core—the intelligent foundation of our platform that powers everything from scheduling and documentation to billing automation and reporting. Our roadmap remains focused on building faster, smarter, and more connected workflows that deliver measurable impact where it matters most: clinician time, revenue capture, and patient outcomes.
Bringing these products closer together opens the door to even more powerful possibilities—time-saving automation, real-time clinical insights, and deeper financial intelligence that helps your practice grow. Expect enhanced AI support in documentation, smarter CPT code suggestions, real-time compliance checks, and actionable insights surfaced directly inside your existing workflows.
And as always, you won’t be charged extra just to keep up. Prompt doesn’t operate on feature gating or surprise add-ons. We believe:
- AI should handle the paperwork, so clinicians can stay focused on care
- You shouldn’t have to buy a separate product just to fix a broken workflow
- Your core EMR should continuously improve—without hidden fees or upsells
We know how frustrating it is when every improvement feels like a new line item. That’s not how we work. Prompt is built to be your long-term infrastructure, and with Prediction Health now part of the team, we’re doubling down on what clinics need most: fewer clicks, better margins, and intelligent technology that actually works in the real world of rehab therapy.
The future of rehab is now
We’ve joined forces with PredictionHealth to redefine what AI-powered clinic operations can be. Together, we’re raising the bar for EMR software in rehab therapy—built to ease admin burden, drive better outcomes, and help clinics grow without adding complexity.
This isn’t the beginning. It’s the next chapter in building the intelligent infrastructure rehab teams deserve.
Welcome to Prompt Health + PredictionHealth.
